FAQ

In Mazovia Province Deliveries are made: from Monday to Saturday.

In Lodz, Poznan and Wroclaw: Monday through Friday.

Orders placed by 10:00 p.m. (Mazowieckie voivodeship ) and by 4:00 p.m. (Lodz, Poznan, Wroclaw) are delivered the next day (within the working days in the city).

We accept orders for peeled, sliced products and fresh juices until 4 pm.

Send the following information to our address biuro@bukat.com:

1. invoice details,
2. information about the place of delivery,
3. information about preferred delivery times (our logistics will confirm them),
4. phone number.

Tak, minimalna wartość zamówienia wynosi 400 zł na terenie Warszawy i bliskich okolic; dla Poznania, Łodzi oraz Wrocławia minimalna wartość zamówienia wynosi 500 zł.

For regular customers, we offer flexible terms of cooperation.

Orders can be placed by phone +48 22 722 77 09 or by email biuro@bukat.com.

For security purposes, phone calls are recorded, and for orders sent by email, we send confirmation that the order has been received and forwarded for processing.
It is also possible to transfer .xlm files or collaborate using the EDI system.

Of course. We specialize in special orders, including bringing in customized products.

Contact the Sales Department for details: biuro@bukat.com

We accept cash payments upon delivery.

Payments by bank transfer are possible only for regular customers, after prior verification of the Finance Department. For regular customers, it is also possible to negotiate the terms of deferred payments.

YES.

Delivery is free of charge when the logistical minimum is met. If the delivery is to take place in a different place than usual, possible delivery costs are determined individually.

If you receive products that do not conform to your order or are damaged, please contact our claims department immediately -. biuro@bukat.com. It is possible to return or exchange the goods within 24 hours of delivery.